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Retainer Plan
My plans will fit the company or individual that is looking to partner for success and has a need for ongoing assistance. My goal is to help your company be as successful as possible. When you have a problem, get Tamed Office "REALLY" working for you. By utilizing my retainer plans, you are guaranteed my assistance for the number of hours contracted each month. The benefit to you is that you only receive one invoice for the month and clients that have purchased hours on a retainer plan will receive priority over any Concierge Service Clients. All monthly plans are billed on the 15th of the month for hours to be used in the next month. Payment is due by the 1st of the month. All hours must be used by the end of the month for which they are purchased. If, after two months, the client uses less than the agreed upon hours, the package will be re-evaluated. Any additional hours will be billed at the end of the month.
Bronze Plan: For clients who require 10+ hours per month Silver Plan: For clients who require 15+ hours per month Gold Plan: For clients who require 20+ hours per month.
Rates are based on the services that you require. A signed client agreement is required before any work may commence. Retainer payment is required to be paid by the 1st of each month. Payments are accepted via check or Paypal.
· For all services, time is calculated in 15 minute increments with a minimum of 1 hour service. · If my services are required at a location other than my normal place of business, travel time will be billed at the above rates. · Unused retainer fees are non-refundable and must be used by the end of the month. · Client may cancel this agreement with twenty (20) days notice to Tamed Office. · I reserve the right to add a 25% surcharge for “Rush” service (less than 24 hour turnaround) or weekend or evening hours. · Additional expenses: Occasionally when working on a project I incur expenses, on the client’s behalf, that will be billed at cost and added to your monthly invoice. Examples of these expenses would include copies, specialty paper, postage, and courier services. § Note: Normal office supplies and equipment are the responsibility of Tamed Office and will not be billed to the client. · It is my understanding that all works created are the property of my client and that Tamed Office has no claim whatsoever to the works created, now or in the future. · Rates are based on the services that you require. A signed client agreement is required before any work may commence. Payments are accepted via check or Paypal. · Final proofing is the responsibility of the client.
Concierge Services:
Computer Training: One-on-one computer on-line (virtual) tutorials in PowerPoint, Excel, Word, Outlook are available and will be billed at an hourly rate with a minimum of two hours. Project Work or any other Concierge Service: Quotations for special projects will be provided based on the estimated time and complexity of the project. Pricing will be based on the actual time and costs incurred. These projects will be billed at an hourly rate with a minimum of 3 hours.
I have my own office space, equipment, and supplies. I work with you by means of phone, fax, e-mail, and Web collaboration tools to proactively manage your administrative work. Almost everything you need assistance with can be accomplished virtually with some great resources and a little imagination!
There are many benefits of working with a virtual assistant: · None of the associated work and cost of hiring a traditional employee. · No overhead expenses. · Pay only for time worked, when you need it. · No need to provide equipment or workspace. · Acquire time to devote to what is most important to you. · Gain a partner who is committed to your success.
Unlike a traditional administrative assistant, I’m a business owner dedicated to helping you reach your goals. YOUR SUCCESS is my top priority! Contact me today to set up a complimentary appointment to discuss how I can help you strengthen your business!
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Mary Coffey
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